KAI-DIETRICH SCHEPPE

Interim Executive Manager

25 years of management experience in IT
IT is the engine powering a company and enabling it to perform at its peak.
I am the strategist and driver who makes this possible.

Profile

Profile Image
  • Hospitality
  • Retail
  • Digital Recruiting
  • Telecommunications
  • Web Technologies / Standardization
  • Logistics
  • Building and reorganizing IT organizations
  • IT strategy development
  • Process optimization and development
  • Software development (SaaS, applications, web apps, mobile)
  • Agile development methods (Scrum, Kanban)
  • DevOps (SRE), operations, quality assurance
  • E-commerce
  • Infrastructure (cloud, data center, migration)
  • Mergers & acquisitions, change management
  • ERP, CRM, and CMS systems
  • Direct and straightforward
  • Creative problem solver
  • Collaborative
  • Willing to take responsibility
  • Initiative motivator
  • Facts and results-oriented
  • Hands-on
Professional Experience

Company: Firmway GmbH - Co-Founder

Cloud architecture, platform strategy, data modeling, agile product development, scalability, UX design, technical leadership.

  • Built the overall technical architecture and product strategy (cloud, platform, data).
  • Responsible for infrastructure, software development, UX, and data modeling.
  • Introduced agile development processes and defined the MVP with a focus on scalability.
  • Developed the product and go-to-market concept together with the founders.

Client: Avalia Systems

  • Evaluation of product, workforce, governance & processes, architecture, quality assurance, and measurability.

Client: BKM Stahl und Anlagenbau GmbH

Company size: 50 employees

Client: Paki Logistics GmbH, Faber Group

Paki Logistics GmbH: International service provider for the management, delivery, and exchange of standardized load carriers in 23 countries.

Faber Group: Family-run company with 5 firms, leading in sustainable reusable packaging and pooling services.

Company size: 200 employees (Group: 900 employees)

Leadership competence, strategic thinking, digital transformation, process optimization, technical know-how, innovation management, IT security and compliance, customer focus, collaboration and integration, project management, analytical skills.

Company: Dish Solutions GmbH (formerly Hospitality Digital), Metro AG

Dish Solutions GmbH: 100% subsidiary of Metro AG, specializing in digital solutions for the hospitality industry.

Eijsink GmbH: Leading manufacturer of a Point-Of-Sale (POS) platform in the Benelux countries, acquired by Dish Solutions GmbH.

Company size: 400 employees

Leadership competence, technical integration, system integration, strategic architecture planning, product development, IT security, strategic investment planning, process optimization, quality management.

  • Member of the extended board
  • Led technical execution of the merger with Eijsink GmbH
  • Integration of the POS software into existing systems
  • Member of the Technical Architecture Board of Metro AG
  • Product development of B2C SaaS (DISH platform) and business support systems (CRM, ERP, HR, finance)
  • Managed all Metro-facing systems (data warehouse, HR, payroll via SAP)
  • Ensured IT security and compliance
  • Successfully integrated and launched POS software in France and Germany
  • Defended against two global cyberattacks on Metro
  • Generated target architecture for joint backend systems of Dish and Eijsink
  • Initiated a product roadmap for strategic investment
  • Harmonized the customer lifecycle process
  • Achieved ISO 27001 recertification

Leadership competence, IT organizational management, SaaS product development, IT security, quality management, performance optimization, cost management, test management, knowledge management, enterprise architecture, process optimization.

  • Member of the extended board
  • Member of the Technical Architecture Board of Metro AG
  • Took over the IT organization from the CEO
  • Oversaw SaaS product development with 17 teams, business support systems, IT security, and cloud infrastructure
  • Led recertification of the company according to ISO 27001
  • Stabilized the DISH platform, achieving a 4x performance improvement
  • Reduced costs in the DISH Order product by 66%
  • Introduced load tests and an integration test platform
  • Secured development knowledge by hiring senior developers and reducing reliance on external consultants
  • Brought in an enterprise architect to design the enterprise target architecture
  • Improved product quality through targeted measures with new senior developers
  • Optimized the Scrum process, accompanied by personnel changes

Client: WCG GmbH

WCG GmbH: A medium-sized consulting company specializing in business excellence, strategy, and brand development.

Technical implementation, product roadmap development, innovation management, strategic personnel planning, growth planning, investor presentation.

Company: StepStone Group

StepStone Group: A leading global job platform specializing in digital recruiting.

Company size: 4,000 employees

IT organizational development, system integration, cloud program management, team coordination, data center and cloud migration, site reliability engineering (SRE), platform development, cost reduction.

  • Building a new internal IT organization to merge StepStone Continental Europe and TotalJobs Group
  • Integrating two technology landscapes into a common IT platform for IT product management and marketing
  • Leading cloud program management for the StepStone Group
  • Coordinating collaboration of over 70 product teams, providing AWS cloud and data center infrastructures
  • Planning and executing the migration from a Belgian data center to the cloud
  • Fully integrated IT operations within 3 months
  • Introduction of Site Reliability Engineering (SRE)
  • Successful deployment of a platform for product development for 1000 employees
  • Reorganized and improved collaboration of 70 product teams
  • Provided new AWS cloud infrastructure with 50% cost reduction over 3 years
  • Standardized processes including the ticket process with over 3000 tickets per month
  • Successfully planned and managed the data center migration
  • Reduced employee turnover to 3%, 20% below the industry average
  • Regular business trips to Warsaw, Poland, every two weeks
  • Occasional business trips to Brussels, Belgium
  • Occasional business trips to the United Kingdom

Organizational management, product development, hybrid cloud management, cloud migration, IT security concepts, release management, E-commerce optimization, test automation, compliance (GDPR), error reduction, problem-solving ability.

  • Took over the entire organization from the CTO to enable him to focus on the group
  • Led product development with 26 teams
  • Managed operations in a hybrid cloud and data center environment
  • Completed the cloud migration by converting a lift & shift platform into a cloud-native platform
  • Developed and implemented a new cloud-specific security concept
  • Increased the number of releases by 400% through the introduction of a one-click deployment process
  • Established several thousand service releases per year by delegating to the teams
  • Expanded the E-commerce platform with self-service features, increasing revenue from approx. €1 million to €10 million
  • Built an automated test framework for CI/CD with approx. 800 test cases running in 45 minutes
  • Implemented and enforced GDPR
  • Successfully implemented a new cloud-specific security concept with semi-automated continuous control
  • Reduced production errors by 99.95% through the introduction of error reduction sprints
  • Resolved major issues between product management and IT by improving mutual understanding
  • Regular business trips to Warsaw, Poland, every two weeks
  • Occasional business trips to Brussels, Belgium
  • Occasional business trips to the United Kingdom

IT organizational development, IT infrastructure management, service-oriented architecture, IT service delivery, data management, agile software development, app development, platform modernization.

  • Set up IT for a new business unit with 17-20 international development teams
  • Introduced a service-oriented architecture (SOA) to modularize the monolithic legacy software
  • Provided IT services for the entire StepStone Group
  • Implemented a central data warehouse for improved data analysis and management
  • Established agile software development processes based on Scrum and Kanban
  • Further developed native apps for iOS and Android in 14 variants
  • Modernized the feed platform for automated insertion of approximately 1500 feeds covering 70% of the content
  • Regular business trips to Warsaw, Poland, every two weeks
  • Occasional business trips to Brussels, Belgium

Client: BKM Stahl und Anlagenbau GmbH

BKM Stahl und Anlagenbau GmbH: A medium-sized company specializing in custom-made products and services for the oil and gas industry, offering tailor-made steel and plant construction solutions for industrial applications.

Digital optimization, product presentation, service catalog creation, network management, internationalization.

Company: New Yorker GmbH

New Yorker GmbH: A leading German fashion retailer with 1200 stores in 48 countries.

Company size: 23,000 employees

International software development, process optimization, software development strategy, requirements management, IT integration management, ERP systems, quality assurance.

Company: Products & Innovation (formerly T-Online), Deutsche Telekom AG

Products & Innovation: A major business unit of Deutsche Telekom AG, specializing in broadband internet, digital entertainment, and communication services.

Company size: Products & Innovation: 1500 employees | Deutsche Telekom AG: 118,000 employees

Portal development, high availability systems, customer satisfaction, infrastructure optimization, configuration management, project management, Scrum, streaming platform development, e-commerce, requirements management.

  • Developed and optimized the largest high-availability, general-interest portal in Europe, consisting of up to 30 sub-portals, with 26 million customers and 4.5 billion page views per month
  • Increased availability from 99.9% to 99.99%
  • Improved customer satisfaction by 48%
  • Reduced necessary infrastructure by 33% through the use of high-performance delivery servers (Varnish)
  • Developed configuration options that allowed 80% of software development to be carried out by non-developers
  • Executed large projects with up to 8000 person-days through Scrum
  • Built one of the first streaming platforms (Videoload) and an Erotic Lounge with specially protected content
  • Implemented an e-commerce portal for software products (SoftwareLoad)
  • Built an integrated requirements management system based on Confluence and Jira

Standardization of web technologies, integration of mobile and desktop content, human-machine interaction, representation at international conferences, development of web standards, introduction of new technologies, monetization of innovations.

  • Represented Deutsche Telekom AG in the World Wide Web Consortium (W3C) for the standardization of web technologies
  • Participated in panel discussions at global conferences as a representative of one of the largest ISPs in Europe (T-Online)
  • Contributed to the creation and development of web standards such as XForms, POWDER, HTML 5, and CSS
  • Introduced new technologies and methods at T-Online, focusing on their monetization potential

System analysis, collaboration with external developers, quality assurance, requirements management, process standardization.

  • Conducted a successful analysis of the existing CMS system to populate T-Online portals, which was then used for another 10 years
  • Implemented all development tasks in collaboration with external developers
  • Built automated quality assurance
  • Set up a requirements management system and a change request board to efficiently prioritize requirements for about 25 portals
  • Standardized processes in development and quality assurance

Company: Mozquito Technologies AG

Mozquito Technologies AG: A startup specializing in XML-based web applications that provided intelligent online forms in a client/server configuration.

Company size: 40 employees

Process optimization, software development, project management, time management.

Company: PolyPort GmbH

PolyPort GmbH: A company specializing in network, general IT, and web services, offering comprehensive IT services for various business customers.

Department development, website conceptualization, web development, customer management.

Education

Degree: M.Sc.

Degree: B.Sc. (with distinction)

Research Trips: Two research trips to Antarctica

Degree: Associates Degree

Degree: Fachabitur (Technology)

Further Education
Foreign Languages
Volunteer Work and Personal Interests
References