Leadership competence, strategic thinking, digital transformation, process optimization, technical know-how, innovation management, IT security and compliance, customer focus, collaboration and integration, project management, analytical skills.
Leading the IT organization
Member of the Group IT Committee
Digital transformation
Product development of digital services in load carrier management
IT operations (On-Premise, Cloud)
Data Warehouse & Data Analytics
IT security
Significantly increased IT customer satisfaction
Improved collaboration with the group and service providers
Developed and implemented an IT strategy for digitization, including EDI expansion and cloud migration (Azure, AWS)
Introduced Microsoft Dynamics 365 CRM (in completion) and Scrum for process optimization
Implemented Dealhub CPQ and contract management
Restored backup and recovery processes
Executed GITC and TOMs, participated in IT security guidelines
Commissioned the "Best Match" application after months of standstill
Resumed cooperation with the group for migrating the company portal to a group portal
Created a data model for pallet price prediction
Continued ERP upgrade from Navision to MS 365 Business Central successfully
Company: Dish Solutions GmbH (formerly Hospitality Digital), Metro AG
Dish Solutions GmbH: 100% subsidiary of Metro AG, specializing in digital solutions for the hospitality industry.
Eijsink GmbH: Leading manufacturer of a Point-Of-Sale (POS) platform in the Benelux countries, acquired by Dish Solutions GmbH.
Planned the technical implementation for after the founding of a startup for the clients of WCG
Developed a product roadmap and innovative ideas based on extensive experience and existing concepts
Created strategic personnel and growth plans up to the planned exit
Presented the technical setup of the solution in meetings with potential investors to support the team
Company: StepStone Group
StepStone Group: A leading global job platform specializing in digital recruiting.
Company size: 4,000 employees
Permanent | Location: Düsseldorf
Context: Internal Merger
Budget Responsibility: €12 million
Personnel Responsibility: 65
Direct Reports: 3
IT organizational development, system integration, cloud program management, team coordination, data center and cloud migration, site reliability engineering (SRE), platform development, cost reduction.
Building a new internal IT organization to merge StepStone Continental Europe and TotalJobs Group
Integrating two technology landscapes into a common IT platform for IT product management and marketing
Leading cloud program management for the StepStone Group
Coordinating collaboration of over 70 product teams, providing AWS cloud and data center infrastructures
Planning and executing the migration from a Belgian data center to the cloud
Fully integrated IT operations within 3 months
Introduction of Site Reliability Engineering (SRE)
Successful deployment of a platform for product development for 1000 employees
Reorganized and improved collaboration of 70 product teams
Provided new AWS cloud infrastructure with 50% cost reduction over 3 years
Standardized processes including the ticket process with over 3000 tickets per month
Successfully planned and managed the data center migration
Reduced employee turnover to 3%, 20% below the industry average
Regular business trips to Warsaw, Poland, every two weeks
Took over the entire organization from the CTO to enable him to focus on the group
Led product development with 26 teams
Managed operations in a hybrid cloud and data center environment
Completed the cloud migration by converting a lift & shift platform into a cloud-native platform
Developed and implemented a new cloud-specific security concept
Increased the number of releases by 400% through the introduction of a one-click deployment process
Established several thousand service releases per year by delegating to the teams
Expanded the E-commerce platform with self-service features, increasing revenue from approx. €1 million to €10 million
Built an automated test framework for CI/CD with approx. 800 test cases running in 45 minutes
Implemented and enforced GDPR
Successfully implemented a new cloud-specific security concept with semi-automated continuous control
Reduced production errors by 99.95% through the introduction of error reduction sprints
Resolved major issues between product management and IT by improving mutual understanding
Regular business trips to Warsaw, Poland, every two weeks
Occasional business trips to Brussels, Belgium
Occasional business trips to the United Kingdom
Permanent | Location: Düsseldorf
Context: Operational Management, Reorganization
Budget Responsibilities: €8 million
Personnel Responsibilities: 120
Direct Reports: 2
IT organizational development, IT infrastructure management, service-oriented architecture, IT service delivery, data management, agile software development, app development, platform modernization.
Set up IT for a new business unit with 17-20 international development teams
Introduced a service-oriented architecture (SOA) to modularize the monolithic legacy software
Provided IT services for the entire StepStone Group
Implemented a central data warehouse for improved data analysis and management
Established agile software development processes based on Scrum and Kanban
Further developed native apps for iOS and Android in 14 variants
Modernized the feed platform for automated insertion of approximately 1500 feeds covering 70% of the content
Regular business trips to Warsaw, Poland, every two weeks
Occasional business trips to Brussels, Belgium
Client: BKM Stahl und Anlagenbau GmbH
BKM Stahl und Anlagenbau GmbH: A medium-sized company specializing in custom-made products and services for the oil and gas industry, offering tailor-made steel and plant construction solutions for industrial applications.
Project | Location: Berkhöpen
Context: Growth, Networking
Digital optimization, product presentation, service catalog creation, network management, internationalization.
Optimized the digital corporate presentation to increase visibility and attractiveness
Improved product presentation to enhance customer loyalty and sales
Created a comprehensive service catalog to clearly display the services offered
Leveraged an international network to expand the customer base and increase company growth
Internationalized services and products to enter new markets and strengthen global presence
Company: New Yorker GmbH
New Yorker GmbH: A leading German fashion retailer with 1200 stores in 48 countries.
Company size: 23,000 employees
Permanent | Location: Braunschweig
Context: Operational Management
Budget Responsibilities: €2 million
Personnel Responsibilities: 17
Direct Reports: 17
International software development, process optimization, software development strategy, requirements management, IT integration management, ERP systems, quality assurance.
Led international software development for 1000 stores in 40 countries
Restructured and optimized the software development life cycle through clear processes and guidelines
Developed a comprehensive software development strategy and guidelines for business intelligence, ERP, and point of sale (POS)
Built a comprehensive requirements management system for all IT areas
Integrated software development into existing processes and guidelines such as ITIL, Cobit, and Prince2
Led the project to replace a self-developed ERP system with Microsoft Dynamics AX, involving approximately 40 external developers
Built and implemented quality assurance for software and data warehouse
Company: Products & Innovation (formerly T-Online), Deutsche Telekom AG
Products & Innovation: A major business unit of Deutsche Telekom AG, specializing in broadband internet, digital entertainment, and communication services.
Company size: Products & Innovation: 1500 employees | Deutsche Telekom AG: 118,000 employees
Permanent | Location: Darmstadt
Context: Operational Management
Budget Responsibilities: €10 million
Personnel Responsibilities: 50 (internal and external)
Developed and optimized the largest high-availability, general-interest portal in Europe, consisting of up to 30 sub-portals, with 26 million customers and 4.5 billion page views per month
Increased availability from 99.9% to 99.99%
Improved customer satisfaction by 48%
Reduced necessary infrastructure by 33% through the use of high-performance delivery servers (Varnish)
Developed configuration options that allowed 80% of software development to be carried out by non-developers
Executed large projects with up to 8000 person-days through Scrum
Built one of the first streaming platforms (Videoload) and an Erotic Lounge with specially protected content
Implemented an e-commerce portal for software products (SoftwareLoad)
Built an integrated requirements management system based on Confluence and Jira
Permanent | Location: Darmstadt
Context: Standardization
Standardization of web technologies, integration of mobile and desktop content, human-machine interaction, representation at international conferences, development of web standards, introduction of new technologies, monetization of innovations.
Represented Deutsche Telekom AG in the World Wide Web Consortium (W3C) for the standardization of web technologies
Participated in panel discussions at global conferences as a representative of one of the largest ISPs in Europe (T-Online)
Contributed to the creation and development of web standards such as XForms, POWDER, HTML 5, and CSS
Introduced new technologies and methods at T-Online, focusing on their monetization potential
Permanent | Location: Darmstadt
Context: Operational Management
Budget Responsibilities: €7 million
Personnel Responsibilities: 6
System analysis, collaboration with external developers, quality assurance, requirements management, process standardization.
Conducted a successful analysis of the existing CMS system to populate T-Online portals, which was then used for another 10 years
Implemented all development tasks in collaboration with external developers
Built automated quality assurance
Set up a requirements management system and a change request board to efficiently prioritize requirements for about 25 portals
Standardized processes in development and quality assurance
Company: Mozquito Technologies AG
Mozquito Technologies AG: A startup specializing in XML-based web applications that provided intelligent online forms in a client/server configuration.
Company size: 40 employees
Permanent | Location: Munich
Context: Off-the-shelf Software Development
Budget Responsibilities: €1 million
Personnel Responsibilities: 8
Direct Reports: 8
Process optimization, software development, project management, time management.
Optimized the entire product manufacturing process from idea to software development to finished packaging on the shelf, which allowed the release schedule to be met for the first time
Company: PolyPort GmbH
PolyPort GmbH: A company specializing in network, general IT, and web services, offering comprehensive IT services for various business customers.
Permanent | Location: Munich
Context: Strategic Positioning, IT / Organizational Management
Personnel Responsibilities: 1
Direct Reports: 1
Department development, website conceptualization, web development, customer management.
Built the internet department to conceptualize and create websites for the customer base
Education
Degree: M.Sc.
Degree: B.Sc. (with distinction)
Research Trips: Two research trips to Antarctica
Degree: Associates Degree
Degree: Fachabitur (Technology)
Further Education
2022 / 2023 - The Human Impact Group – Executive Coaching
2018 / 2019 - THM – The Business Training People: Management Success Training
2016 - Successful Interview Techniques and Structures
